Author

Richard Leow

Ricodes

Richard Leow writes about software, digital products and technology decisions at Ricodes (Ricsources Sdn Bhd), a Kuala Lumpur software development company that has worked with Malaysian SMEs since 2016.

Expertise

• Software development
• Web and mobile products
• AI solutions
• Digital strategy

Published Ricodes Insights

AI

AI Agent vs Chatbot: What Should a Business Actually Build?

Chatbots and AI agents solve different problems. This article explains the difference, the usual trade-offs, and a decision path that does not depend on vendor slogans.

Richard Leow · 14 September 2026 · 6 min read

Software Development

How Much Does Custom Software Development Cost in Malaysia?

There is no single market price for custom software. This article explains the variables that move cost, so you can brief a vendor — or your own team — without fake averages.

Richard Leow · 14 September 2026 · 5 min read

Web Development

Website Redesign vs Rebuild: How to Decide

Redesign and rebuild are different projects. This article helps you tell whether you have a design problem, a platform problem, or both.

Richard Leow · 14 September 2026 · 5 min read