Ricodes

Ricodes Insights

Technology decisions, explained clearly.

Practical perspectives on AI, software, digital products, data and technology strategy from the work we do with businesses.

Abstract visualisation of networked nodes suggesting software and AI systems

AI

AI Agent vs Chatbot: What Should a Business Actually Build?

Chatbots and AI agents solve different problems. This article explains the difference, the usual trade-offs, and a decision path that does not depend on vendor slogans.

Richard Leow · 14 September 2026 · 6 min read

Read article→

Case studies

Published project write-ups will appear here. We only publish case studies when the facts can be stated accurately.

Follow Ricodes in Google Search

Add Ricodes as a preferred source to see more of our technology insights in Google Search.

Planning a project?

Talk to Ricodes about the technical requirements, scope and options.

Start a project→